SHIPPING
Our goal is to provide you with the best shipping options no matter where you live. Every day, we serve hundreds of clients in Kenya, ensuring we always provide you with the highest level of responsiveness.
Package delivery time: 2-3 days in Nairobi, 3-5 days in the rest of Kenya.
Shipping process
Package transportation process: the customer places the order on the same day → the staff handles the delivery the next day → transports to the customer's location → arrives at the outlet near the location → the courier calls the customer's phone to contact the package delivery → successfully contact the customer and deliver the package → the customer signs for receipt
Notes:
1. When the package is successfully shipping, you will receive a confirmation call from customer service and a Whatsapp message with a tracking number.
You can search for your package by your tracking number on Speedaf's official website.
The URL is: https://speedaf.com/ke-en
2. There are two ways to sign and receive the package: wait for the courier to contact for delivery, or the guest picks it up at the corresponding outlet. (If you do not receive the contact from the courier, you need to contact the outlet to pick up the package, and the package will be returned overdue).